Privacy Policy
Effective Date: August 3, 2026 • Last Updated: August 3, 2026
1. Introduction
Welcome to Riven ("rivenforms.in"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our visual form builder, data collection platform, and related services.
2. Information We Collect
We collect information in three ways:
- Account Information: Name, email address, profile image, and OAuth credentials when registering via Google, GitHub, or Discord.
- Form Configuration Data: Form titles, field descriptions, logic rules, visual flow diagrams, and custom theme parameters created on Riven.
- Form Response Data: Information submitted by respondents to public forms published by Riven creators, including form field answers and file attachments.
- Technical & Analytics Data: IP addresses, browser types, HTTP-only session tokens, and anonymized performance analytics via Vercel Analytics.
3. How We Use Information
We process your information to:
- Provide, maintain, and optimize the Riven form builder platform.
- Authenticate user accounts securely via Better Auth.
- Deliver transactional system emails and notifications via Resend.
- Monitor platform stability, Core Web Vitals, and security health.
4. Subprocessors & Service Providers
We partner with trusted third-party infrastructure providers:
| Provider | Purpose | Location |
|---|---|---|
| Neon PostgreSQL | Primary Database Hosting | AWS (ap-southeast-1) |
| Vercel | Web Hosting & Analytics | Global CDN |
| ImageKit | Media & Attachment Storage | Global CDN |
| Resend | Transactional Email Delivery | United States |
5. Security Practices
All network communications enforce SSL/TLS 1.3 encryption. Database storage is protected behind encrypted SSL connections, and user authentication session tokens are stored in secure HTTP-only cookies to safeguard against XSS and session hijacking.
6. Data Retention & User Control
Form creators can permanently delete individual fields, forms, or submission records at any time directly through the Riven dashboard. Files deleted by form creators are automatically purged from our CDN storage provider.
7. User Rights & Contact
You have the right to access, rectify, or request deletion of your personal data. For privacy inquiries or data removal requests, please contact us at:
Email: amankrdev28@gmail.com